Terms of Sales

GENERAL CONDITIONS OF SALE AND USE

This website is operated by the company: La Taverne du Viking. On this site, the terms "we", "us" and "our" refer to La Taverne du Viking and its artisans. The term "customer", "consumer" used in these terms and conditions designates a natural person placing an order which does not fall within his commercial or liberal professional activity. A "professional" within the meaning of these terms and conditions is a natural person placing an order, acting within the framework and on behalf of his professional, commercial or liberal activity, he is therefore subject to transmitting his siret number before each order.

By visiting this site and/or purchasing one of our products, you agree to read and accept our General Terms and Conditions of Sale known as GTC.

Please read these Terms and Conditions carefully before accessing or using our website. We reserve the right to update, change or replace any part of these Terms and Conditions at any time without notice.

These general conditions of sale apply, in their version in force at the time of the order, to the entire La Taverne du Viking site, even against these dedicated information pages.

- ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE SHOP

By clicking on "pay" you declare that you have read and accepted our general conditions of sale, and you cannot oppose our general conditions of sale once you have clicked on "pay".

Use of our products for any illegal or unauthorized purpose is prohibited.

Any resale without authorization is prohibited.

Any breach or violation of these General Terms and Conditions of Sale is subject to French law. Failing amicable resolution, the dispute will be brought before the Court or before a mediator referring to La Taverne du Viking.

The term "working day", "working day" within the meaning of these terms and conditions refers to the following days: Monday to Friday, unless otherwise agreed exclusively in writing for our delivery and manufacturing times, which are working days applicable only from Tuesday to Friday.

- ARTICLE 2 – GENERAL CONDITIONS

Except for legitimate reasons, we reserve the right to refuse access to our services to any person at any time, for any reason whatsoever. You understand that your content (excluding your credit card information) could be used (with your consent) to send so-called "Newsletter" mail.

- ARTICLE 3 – PRICE

The prices of our products may be modified at any time and without notice. However, the products will be invoiced on the basis of the prices in force at the time of the validation of the order.

The products are supplied at the current prices listed on the “La Taverne du Viking” website , when the order is recorded by the seller.

The prices displayed on the site do not include delivery costs and taxes which are invoiced in addition and calculated before placing the order.

The payment requested from the customer corresponds to the total amount of the purchase, including the costs of delivery, processing, preparation of the order and VAT.

- ARTICLE 4 – PRODUCTS

Some products may be exclusively available online on our website. These products may be available in limited quantities and can only be returned or exchanged in accordance with our Return Policy.

Materials :

Sterling Silver: 92.5% silver and generally 7.5% copper

Bronze Silver are made from: 92.5% bronze and 8.5% silver, lead, cadmium and nickel free.

Our products in Bronze Italian Bronze (88% Copper, 12% Tin). Lead, cadmium and nickel free.

Gold: Gold Plated

All product descriptions and product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to stop offering a product at any time.

All of our products are made to order and by hand by our craftsmen. Production times are therefore applicable. The customer is aware of these delays before placing the order.

- ARTICLE 5 – CUSTOMER AREA / ACCOUNT

In order to place an order, the customer must create an account (personal space). The personal space includes current and past orders of the customer, the state of manufacture and its delivery follow-up.

To do this, he must register by completing the form that will be offered to him when he places his order and undertakes to provide sincere and accurate information concerning his marital status and his contact details, in particular his email address.

The customer may also request to unsubscribe using the contact form available on the site. In the event of non-compliance with the general conditions of sale and/or use, the La taverne du viking site will have the possibility of suspending or even closing a customer's account without prior warning.

- ARTICLE 5 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us if our fraud system detects fraudulent payment.

In the event that we modify an order or if we come to cancel it, we may attempt to notify you by contacting you at the e-mail address provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, may appear to be from merchants, resellers or distributors.

You agree to provide current, complete and accurate order and account information for all orders placed on our store. You agree to promptly update your account and other information, including your e-mail address, your delivery address, so that we can complete and validate your order as best we can.

The information provided when placing an order must be accurate, it will serve as information for delivery.

- ARTICLE 6 – PAYMENT

The price is paid by way of secure third-party payment and according to the following methods: Paypal.

The price is payable in cash by the customer, in full on the day the order is placed. But the validation of the payment takes 4 to 5 working days in order to make the necessary checks for the eligibility of your order.

Payment data is exchanged in encrypted mode using the protocol defined by the approved payment provider involved in banking transactions carried out on the La Taverne du Viking site.

Your purchases are completely secure, we are committed to the payment security of your banking transactions.

The Seller will not be required to deliver the products ordered by the customer if the latter does not pay the price in full or if payment is refused. A cancellation of the order will therefore be automatically carried out without notice.

The customer has the possibility of paying by credit card without a Paypal account, thanks to the process set up by Paypal. To do this, the customer must click on '' Pay by card '' when finalizing the payment, no Paypal account will then be requested. Paypal is only here to guarantee you 30 days purchase protection and a secure anti-fraud system.

- ARTICLE 7 – PRODUCTION

La Taverne du viking has no stock, each of the products available on our site is made to order. Manufacturing times are therefore applicable for each order. The customer must be aware of these deadlines before placing an order which this account from Tuesday to Friday only and as soon as your order is validated.

Manufacturing times are 20 working days for each of the products available on our site. These present conditions overwrite the information provided on the site via other pages to date. Its manufacturing times are available at any time on our website and may be modified without notice. The present deadlines announced on our site in the dedicated pages are given as an indication and outside the zone of strong influence.

- ARTICLE 7-B – DELIVERY

The shipping of products available on the La Taverne du Viking website can be delivered worldwide. All products are deliverable within the deadlines listed on the post office site at the time of dispatch, in Metropolitan France after having received the email containing the tracking number.

In all other countries, the products are deliverable within the deadlines indicated on the site at the time of dispatch and after having received the email containing the tracking number (deadlines provided for information only). In the event of an order to a country other than metropolitan France, additional delivery costs are added.
Customs duties or other local taxes or import duties or state taxes may be payable. They will be charged to and are the sole responsibility of the customer. If the customer refuses the package on the grounds of customs fees, a refund will be made without delivery and customs fees.

In the event of an order comprising several products, the delivery costs may be added taking into account the different packages to be sent.

The customer can follow the delivery of his order in real time directly on our site, thanks to the information provided by email. Delivery charges include postage for the package, tracking insurance, and packaging costs.

La Taverne du Viking cannot be held responsible for delays in delivery suffered by an external and unpredictable element (pandemic, war, natural disaster, etc.). La Taverne du Viking cannot be held responsible for errors related to delivery suffered by an external and unpredictable element ( pandemic, war, natural disaster, etc.).

- ARTICLE 8 – ORDER

The Customer must complete at the time of the order all the fields of the form, including his name, first name, delivery details while indicating a landline or mobile phone number.

In the event of an error in the address entered, La Taverne du Viking will not be held responsible in the event of a delivery error.

The customer declares to have read and accepted these General Conditions of Sale before placing your order. The validation of his order is therefore worth the acceptance of these general conditions of sale . The customer therefore declares to have become aware of the established notes and will not be able to reconsider his decision. Orders are processed within 4 to 5 business days.

- ARTICLE 9 – WITHDRAWAL

The customer can make a request for modification of his order as soon as his order is not validated and not put in production. Otherwise, no modification of the order can be made. The customer can make a request to modify his address as soon as his order is not being delivered.

The customer has legal 14 days from the receipt of his order to make a withdrawal via our withdrawal form. At the address given on the form.

- ARTICLE 10 – WARRANTY

The Products supplied by La Taverne du Viking benefit from the legal guarantees: Legal guarantee against hidden defects (article 1641 to 1649 of the Civil Code), Legal guarantee of conformity (article L.217-4 to L. 217-14 of the consumption)

The Guarantee does not apply against breakage of our products. Natural deterioration, discoloration, voluntary breakage or breakage during use of the products (opening and closing of the bracelets) will not be accepted.

- ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, photography, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping costs, delivery times and product weight availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or to cancel orders, if any information in the service or on any other associated website is inaccurate, and this , at any time and without notice (including after you have placed your order.) Our creations are handmade, our photos cannot be contractual, there may be minimal alterations to our products once received, such as polishing, shaping or other marks. The colors can be altered by your screens, brightness or other parameter that you apply, this cannot be retained for return/exchange requests.

The weight of the jewels evolves according to the sizes, the weight indicated in the description is for information only and can be erroneous according to the sizes. This error cannot be retained for a return formality.

- ARTICLE 12 – IT AND FREEDOMS

In application of law 78-17 of January 6, 1978, it is recalled that the personal data which are requested from the Customer are necessary for the processing of his order and the establishment of invoices, in particular. The processing of information communicated via the La Taverne du Viking site has been declared to the CNIL.

The Customer has, in accordance with the national and European regulations in force, a right of permanent access, modification, rectification and deletion of his data.

- ARTICLE 13 – INTELLECTUAL PROPERTY

The entire La Taverne du Viking site, image, text, video is the property of the seller and its partners and is protected by French and international laws relating to intellectual property. All steal, total or partial reproduction of this content is strictly prohibited and will be presented in court.

The brand '' La Taverne du Viking '' and the brand '' Awaken the Viking who sleeps in you " are registered and protected trademarks owner of the company '' La Taverne du Viking '' All resales of our products without authorization will be presented without notice to the court.

- ARTICLE 14 – DISPUTE – REIMBURSEMENT & RETURN

The customer can request a return within 14 days from the date of receipt of his order via the return form. At the address given on the form. For verification and security concerns, we ask our customers to make a return with signature (not mandatory), the customer therefore reserves the right to refuse this option and will be responsible in the event of loss or non-delivery of the package. .

To return the product, please go to the page dedicated to returns to find out how to return.

No return or refund can be made on products already worn, damaged, engraved, out of their original bag or in the process of being delivered.

After this period and failing to comply with these formalities, the products will be deemed to be compliant and free from any apparent defect and no complaint can be validly accepted by La Taverne du Viking.

Return costs are never refunded and are the responsibility of the customer.

The refund can only be made via the payment method used for the order as well as the account that was used for payment and this within 10 to 14 days after receipt by our teams of the return. No refund via transfer, or to another bank account can be made.

Our creations are handmade, our photos cannot be contractual, there may be minimal alterations to our products once received, such as polishing marks, shaping or other. The colors can be altered by your screens, brightness or other parameter that you apply, this cannot be retained for return/exchange requests.

- ARTICLE 15 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY 

We do not warrant or represent that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without prior notice to you.

- ARTICLE 19 – MODIFICATIONS MADE TO THE GENERAL CONDITIONS OF SALE AND USE

You can consult the most recent version of the General Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes to our site. It is your responsibility to visit our site regularly to check whether any changes have been made. Your continued use of or access to our site following the posting of any changes to these Terms and Conditions of Sale and Use constitutes acceptance of those changes.

- ARTICLE 20 – CONTACT DETAILS

Questions regarding the General Conditions of Sale and Use should be sent to us via our contact form.